1. Why book with Ontario Road Test instead of the usual associations?

We provide a different sort of service. When you book through your instructor or through DriveTest you won’t be able to make use of those canceled test spaces that others might have missed. If you are ready to sit your test today but need to wait six months before your date rolls along then you need our services, and we will happily find you a closer day to get you on the road.

2. If I fail a road test, how long do I need to wait, and do I need to pay the Road Test fee again?

When you fail a road test, you will have to wait 10 days before another attempt. When you re-book the next road test, you must pay a road test fee before booking.

3. How can I refund road test fee G1 Exit or G2 Exit?

There are two portions to the fee you paid. The first is the Road Test Fee that DriveTest takes and the second is our administration fee. Once we pay the Road Test fee on your behalf, we cannot refund that amount. We can, however, refund our administration fee provided it’s done before we book your road test. The Road Test fee will be kept with DriveTest and you can visit any location to get your refund.

4. What are the chances of getting an earlier Road Test Appointment?

We have a Road Test Cancellation Finder Service that checks for appointments everyday. The chances of getting the earlier date requested will depend on the demand at the selected test centre. When an earlier date becomes available we will change your test date and email you to confirm your new test details.

5, What does the booking fee cover?

The fee we charge covers the costs of running our fast, targeted road test booking service if not paid Ministry of Transportation to take a road test.

6. Will you be able to get the date and location I want?

We can’t guarantee that the road test booking you request will become available – especially if you’re looking to take a test in the next few days closer to date and location requested.

7. Will you notify me of a booking availability?

When you place your order with us, until the time we confirm your appointment, we’ll keep you updated with occasional messages letting you know that we’re still searching.
Once we successfully schedule your appointment, you’ll be notified via email of your appointment details.

8. What if I need to change my booking?

Please email us right away at info@drivetestonline.com you need to change your booking request. We’ll change your order, with no additional charge unless it’s already fulfilled if processed than admin and processing fee will apply.

9. What does the administration fee include?

The administration fee includes extra services that we provide to our customers. For example we change and cancel tests on our customers behalf. The administration fee also includes our cancellation finder service where we will check for earlier dates if you have requested us to do so.

10. How long does it take to receive my refund?

A refund will take up to 10 working days to reach your account.

11. Which DriveTest Centres are open on Saturdays?

Centres that are open on Saturdays include Brampton, Etobicoke, Hamilton, Kitchener, London, Metro East, Mississauga, Newmarket, Oakville, Orangeville, Ottawa Walkley, Port Union, and Windsor.

12. Process for Obtaining a Class G1, Class G2, and Then a Full Class G Licence

For most people, the graduated licensing program takes approximately 20 to 24 months; however, you have up to five years to finish the entire process.
If you are approaching five years and you have not yet obtained your full Class G licence, you may choose to requalify as a Class G2 driver for an additional five years by successfully completing the Class G2 road test again (road test and licensing fees will apply). Once your novice licence has expired, you may need to start over at the Class G1 level.
The process for obtaining a full Class G licence, including the graduated licensing steps, is as follows. https://www.ontario.ca/document/official-mto-drivers-handbook

13. Vehicle Requirements for Your Road Test

Before your road test, the driver examiner will perform a basic vehicle check to ensure your vehicle is fit for the purpose. The driver examiner may request your assistance to ensure your vehicle is safe (i.e., trying the turn signals, brake lights, etc.). 
If the vehicle you bring to the road test does not meet Ministry of Transportation (MTO) standards for the purpose of a road test — or if there is a non-vehicle-related reason for which the examiner determines that the test cannot be completed — the examiner will declare the road test “out-of-order.”
In addition, your road test appointment will be cancelled and you will lose 50% of your pre-paid road test fee.

14. How can I obtain a driver history/abstract for my Ontario driver’s licence?

Driver’s abstracts. You can order a driver’s abstract online from ServiceOntario or visit.

15. Ontario driver’s licence was damaged, lost, or stolen.

You can replace a lost, stolen, or damaged licence at a ServiceOntario office. You must bring acceptable ID that includes your name, date of birth, and signature.

16. How to get a driver’s licence back after it has been suspended in Ontario

You can lose your driver’s licence for many reasons — but every suspension is considered serious.
Your licence could be suspended:
at the side of the road (a roadside suspension)
a court could order a suspension
if you receive a suspension letter from the Ministry of Transportation
A court will order a suspension if you are convicted of violating certain driving-related laws.
Your driver’s licence could be suspended if you:
have alcohol in your blood
fail or refuse to give a breath sample when asked by police
break the graduated licensing rules for new (‘novice’) drivers
fail to insure your vehicle
fail to stop for a police officer and court believes that you tried to escape police
accumulate too many demerit points on your driving record
fail to attend a demerit point interview on your driving record
the result of a demerit point interview is unsatisfactory
fail to pay claim/court judgement
fail to attend the remedial measures program
fail to file a vision report
do not pay court-ordered child or spousal support
do not pay a traffic fine when ordered by a court
have a medical condition that a doctor believes could affect your ability to drive safely
are convicted of certain driving-related offences (e.g., careless driving, driving 50 km/h or more over the speed limit)

17. What you need to reinstate

Step 1:  pay any outstanding fines.
Step 2: complete any court processes/court-ordered programs needed to clear the suspension.
Step 3: gather any documents that state that the suspension has been lifted (e.g., a Notice of Suspension letter, a medical letter, an affidavit).
Once a suspension is lifted, you can renew your driver’s licence.